At the website associated with our ‘Training and Recovery with Kratom’ program, accessible via https://training-recovery-with-kratom.kratom-planet.com, we are committed to maintaining high standards of privacy and data protection. Our Privacy Policy is designed to provide transparency on how we handle personal information in accordance with a variety of privacy laws, including those from Canada (PIPEDA), Quebec (Law 25), the European Union (GDPR), Brazil (LGPD), California (CCPA/CPRA), Colorado, Utah, Connecticut, Virginia, and South Africa (POPIA), among others.
This Privacy Policy governs all personal interactions you have with our website, applications, services, and products. Please note that this policy does not apply to external platforms, applications, or services that may be linked from our platform, each of which operates under their own privacy guidelines.
Our processing activities cover a range of interactions, such as when you:
- Utilize our applications and services as an authorized user.
- Navigate through our websites that fall within the scope of this Privacy Statement.
- Engage with us through communications like newsletters, emails, calls, or text/SMS messages.
We collect a variety of personal data to enhance your experience and provide our services effectively. This data may include:
- Information related to your account setup.
- Payment details necessary for transactions.
- Financial records as part of payment processing.
- Records of your purchases for service fulfillment.
- Mobile device identifiers for app functionality.
- Location data where relevant to the services provided.
- Feedback you provide to us for quality and improvement purposes.
- Social media information if you choose to link your accounts.
- Details about the products you use or inquire about.
This information is collected through various means, including direct user input, interactions with our platform, and automated technologies such as cookies. We may also receive data from third parties, which is subject to their privacy practices.
We employ the use of cookies on our websites to enhance user experience, streamline navigation, and gather analytics for service improvement. Our Cookie Manager allows users to manage the non-essential cookies that we use, which are categorized into Strictly Necessary, Preference, and Analytics functions.
We adhere to strict data retention policies. Personal Data is retained only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Once no longer needed, we take measures to delete or anonymize this information securely.
To safeguard your personal information, we implement a range of organizational and technical security measures, including data encryption and the use of reputable third-party services that comply with privacy regulations.
We are particularly mindful of children’s privacy and do not intentionally collect Personal Data from individuals under 18 years old. Parents or guardians who believe their child has submitted Personal Data to us should contact our privacy team immediately.
You have rights under the applicable privacy laws regarding your personal data. Depending on your jurisdiction, these may include:
- Accessing and rectifying your data.
- Requesting erasure of your data or restrictions on its processing.
- Exercising your right to data portability.
- Objecting to certain types of processing.
- The right not to be subject to automated decision-making, including profiling.
- The right to non-discriminatory treatment when you exercise your privacy rights.
- Filing an appeal or complaint with the relevant authorities.
- Withdrawing consent at any time where it has been provided.
We encourage you to reach out to our privacy team should you wish to exercise any of these rights or if you have any questions or concerns regarding our Privacy Policy.
Our commitment to your privacy is ongoing, and as such, we reserve the right to update this policy from time to time. Any changes will be communicated via updates on our website.
For inquiries, support requests, or data-related issues, please contact our privacy team by email at contact@training-recovery-with-kratom.kratom-planet.com or through written correspondence to the address provided on our website. Your privacy and security are of utmost importance to us, and we are dedicated to upholding these values in all aspects of our operations.